At the bottom, you will see an area to set timezone.
To check your timezone setting in Klaviyo, go your Account Settings and navigate to Contact Information > Organization. If they don't, the issue is most likely that your Klaviyo account's timezone doesn't match your Lightspeed account's timezone. Compare that number to what's stored in Lightspeed from yesterday and you should see they match exactly. To verify this, you can compare the number of placed orders from a particular day in Klaviyo with what's in your Lightspeed interface and confirm they match.įor example, when exploring the Placed Order metric (within Metrics in your Klaviyo account's Analytics tab) you can mouse over yesterday's data point or look at the table of data below the chart to see how many orders were reported yesterday. Klaviyo will import all of your historic Lightspeed data. If there is data, all you need to do is wait until your initial Lightspeed integration sync has completed this process can take up to a couple hours depending on how much data you have in your account. To check on your Lightspeed integration, navigate to the Analytics tab in your account and click into Metrics.Ĭlick on the Placed Order metric to verify that there is data populated for this metric. If the integration has been successfully added, you will see a message in green that reads "Settings Updated". You will then be taken back to your main Lightspeed integration page in Klaviyo. Next, click Authorize Application to allow Klaviyo access to your Lightspeed data.
LIGHTSPEED ONSITE INTEGRATIONS PASSWORD
If you check this box, you will be prompted to select an existing Klaviyo list from the dropdown menu.Īfter you click the blue Connect to Lightspeed button, you will be prompted to enter your Email or Username as well as the Password to your Lightspeed account.Īfter you have entered the login information to your Lightspeed account, click Sign In. On the next window that appears, you'll be able to choose whether or not you'd like to automatically subscribe new customers to a Klaviyo list. Navigate to the All Integrations tab and find Lightspeed on the list of available integrations.
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